| Additional Info | Lead time is from confirmation of artwork approval. Lead time refers to dispatch, final delivery time will depend on location and type of courier used. | IS THERE A MINIMUM NUMBER OF GARMENTS THAT CAN BE ORDERED? | Our MOQ for garments are as follows: For jackets and hoodies - 30 pcs per style. For other items, 25 pcs per style. For different sizes within an order, men’s, ladies’ and kids’ styles are all considered different size ranges. The minimum quantity per size range is 25 units. Thus, the unit price and set up cost which we charge is based on quantities within one size range. For repeat orders without changes, the setup fee will be waived. | Order example: an order contains both adults, and children's sizes, with each size having a minimum of 25 units, hence the minimum for the order would be 50 units. | WHAT IS THE TURNAROUND TIME FOR MY ORDER? | Your garments should be delivered to you within approximately 5 weeks by air, including 3 weeks production lead time and 1-2 week for air freight. Only after we receive your deposit and your approval on the print artwork, shall we start to count the lead time. If you have any special turnaround requirements, please tell us by email or call and we’ll try our best to help you. | Update: Delivery networks are busier than usual, which may mean slight delays. Please allow for extra time for special deliveries. | WHAT ARE THE NECESSARY STEPS FOR BUYERS TO CREATE THEIR UNIQUE PROMOTIONAL WEARS? | 1.Choose the style - POLO/T-shirt/ Track jacket/Singlet/Shorts | 2.Provide you logo/brand name or at least an description about your idea on your own promotional apparel. | 3.Use the fabric we represented / Choose fabric options from our proposals | 4.Use our size ranges/ Offer your size specification | 5.Use our label / Customized label and hang-tag for you own brand | WILL THE COLOR ON PRODUCT BE EXACTLY THE SAME AS THE COLOR ON PANTONE NUMBER/ CYMK NUMBER | Colours may vary slightly when applied to different fabrics, different inks and different machines, which can give colours a different appearance. | HOW ABOUT THE BRANDING AND LOGO ? | When providing your own design / logo / icon / text, please send us in a vector format such as .pdf /.ai /.eps files to meet the high quality requirements of sublimation printing. If you have a low-quality format such as a JPG, BMP or GIF file, we may need to redraw the logo in hi-res format which would incur additional fees to avoid discrepancies. | CAN YOU DIGITIZE THE EMBROIDERY LOGO? | Yes, we also offer an embroidery service. The additional cost will be determined by the size of the logo. We are experienced in producing uniforms with embroidery digitizing as well. | WHAT IS A VECTOR? | A vector file is constructed using mathematical formulas rather than individual coloured blocks which can remain editable to adjust text or other graphic elements for print. The common vector file types are EPS, Al and PDF. Having your graphics in this format allows for more creative options for the designer to use such as full-colour change, editing all elements and to be able to use the logo in the garment overall design than just a simple chest logo. This will allow the logo to be 100% scalable without losing the quality of the logo and all its elements which are perfect for print. | WHAT IS THE QUALITY OF YOUR PRODUCTS LIKE? | All of our products are manufactured to a very high standard, so you won’t have to worry about an inferior finish, or wear.?This combined with our market-leading print and embroidery machinery means you can trust that your custom products will come out looking, and feeling great. |
Supacolour 
Supaetch 
Supaflex _250.jpeg "Supasub")
Supasub 
sales@apparelaustralia.com.au 
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